It's was a transmission problem that was still under warranty. I took my car and parked it there because they told me there would be no charge and I took it there in August or September of 2022. They diagnosed my car and said the part was going to be a year wait. Right now, I have no way to transport my daughter to school and appointments, and no money to purchase another vehicle. I feel I should be given back the trade in amount for that car.

They were very unwilling to help- to the point all my calls were sent straight to voicemail. When I talked to the dealership, they were rude, disrespectful, and didn't care at all about my situation. I will also be filing complaints with Civil Rights and DMHSS. I feel like I was taken advantage of for being 1-a woman 2- African American and 3- mentally disabled. This whole ordeal is making my mental health issues worse, causing severe depression to the point of self harm. They came on April 6th and took the car back and now I have nothing to show for it. They said they would take care of tax fees ($1200 or so) and pay off the loan but I did not get any money back, despite having already paid almost $12,000 towards the cost of the $20,000 vehicle. Then when I could not afford the taxes and license for it, the dealer came and took the car back. The salesman took advantage of me and talked me into a much more expensive car. I then made payments every month on the car note of $426.23 for 7 months on the car.Īt the time of buying the car, I wanted a used car that I could buy outright for $9,000. I am a mentally disabled African American woman who paid $9,000 down payment for a 2022 Chevy Malibu in October 2022.

Jim butler chevrolet centralia mo